Convenience Store News

NOV 2014

Issue link: http://magazine.csnews.com/i/414429

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18 Store of the Future | WWW.CSNEWS.COM The Neighborhood Market Good things will come in small packages By Linda Lisanti Renderings created by api(+) G rocery history began simply. The local bakery and butcher shop came first and then shifted to a corner store con- cept, which grew into a one-stop shop idea, and now we're seeing a return to simplicity, convenience and locality. In the future, convenience stores will evolve into savvy neighborhood markets that listen to their cus- tomers whose voices say: give me local flavor; embrace my multichannel retail demand; create an experience that offers tantalizing variety; give me healthy, fresh meals on the go — and make all of this easy and con- venient, according to Tom Henken, vice president and director of design for api(+), the design firm behind the recent launch of Walmart To Go. Small-format shops of the future will highlight sensory experiences to engage shoppers through tast- ing, smelling, touching and seeing. Thanks to sharp shoppers, designers will have an open door to tran - scend tradition and activate the senses through smart technology, areas that cater to chef-driven cuisine in competition with fast-casual dining, and interactive On-DemanD Fast Casual Cuisine CaFÉ-like envirOnment teCH-savvY OrDering & PaYment

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