Single Store Owner

JUN 2016

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the hub 16 / Convenience Store News for the Single Store Owner / JUNE 2016 be helpful to less tech-savvy users and an overall time-saver. The company's goal is to have all of its customers who order via mobile devices using the app within approximately 18 months. As seen at the SAS show, foodservice is also a major priority for Eby-Brown and its customers. The distributor's proprietary foodservice offer, which includes the Aroma Bay Café, Savory Corner Cafe, Wakefield Sandwiches and Crisp Acres initiatives, was prominently displayed at the event. Another similarity observed: the common focus on self-improvement. Having recently acquired Lib- erty USA, a fellow convenience distributor based in West Mifflin, Pa., Eby-Brown is currently blending the businesses with an eye toward identify- ing best practices. "We're in full-blown integration mode," said Roenna, explaining that Eby-Brown is examining how it can best incorporate what Liberty does well into the newly com- bined business. "Our parents believed in delivering solutions to their customers more than 50 years ago when they had the foresight to begin this Eby-Expo trade show," remarked Tom Wake, co-president of Eby-Brown. "We are a multi-generational family busi- ness that has grown through a focus on delivering excellent service, innovation and solutions to our customers. Eby-Expo conveys these concepts that result in our vendors and customers coming together, all with a focus of helping our customers grow their businesses." SSO in Michigan City, Ind., Eby-Brown laid out a path to an even more tech-savvy and convenient future for c-stores. The distributor previewed its new mobile app, which does not yet have a final name. The app combines the functions of three existing Eby-Brown programs and increases the flexibility with which c-store operators can make product orders and returns. The app also offers in-depth data points and information about specific products, and lets operators see a lifetime review of their order history, according to company executives. Users can set stan- dard order benchmarks for certain items to facilitate proper in-stock levels. Eby-Brown expects the app to be more heavily used by single stores and small c-store chains, Joe Roenna, executive vice president of merchandising and procurement, told Single Store Owner. Accord- ingly, the company focused particularly on ease of use and flexibility during the development process, acknowledging that to be effective, the app has to Eby-Expo is all about helping Eby-Brown's customers grow their businesses. S. Abraham & Sons showcased a model convenience store as part of its event. Foodservice was a major focus for retailers in attendance as the industry as a whole continues to enhance its prepared food oferings. Longtime c-store staples such as taquitos are appearing in new forms like extra-long taquitos and taquito/hot dog combos.

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