Single Store Owner

OCT 2016

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THE HUB 16 / Convenience Store News for the Single Store Owner / OCTOBER 2016 McLane's Profit Playbook Distributor's national trade show highlights new product and technology offerings BY ANGELA HANSON train, plan and execute. During its show, McLane took the opportunity to unveil and demonstrate new programs in its own ongoing pursuit of excellence. The supply chain services company provides grocery and foodser- vice supply chain solutions for convenience stores, mass merchants, drugstores and chain restaurants throughout the United States. The company buys, sells and delivers more than 50,000 different con- sumer products to nearly 90,000 U.S. locations. Deon Johnson, vice president of customer tech- nology for McLane, demonstrated the capabilities of its new Premium Order Management Suite (POMS) for Android and Apple iOS mobile devices, which includes ways to increase efficiency and simplicity at a convenience store. "The number of things that take place at the store level is overwhelming," Johnson said, adding that the c-store industry is changing, and change comes from technology. He noted that some of the POMS apps will be most useful after standard office hours, when c- stores are still operating but partner businesses may not be available to them. Retailers will also have the opportunity to preemptively correct errors, such as designating a standard order for an item if the operator neglects to create a specific order. POMS apps launching this year include the De- livery Tracker, which lets store operators stay alerted to the last known location of their delivery truck and the current status using Google Maps. "We under- stand that your time is important," Johnson said. Other apps include McLaneLink, a new dash- board alert and reporting tool that handles store data and planograms; McLane's DSD app; and AirWatch device management. The apps are intended to aid chain and single- store retailers alike, regardless of their technical ability, according to Johnson. "We don't care who you are, it should work," he told Convenience Store News for the Single Store Owner. "I feel like we're on the right track because retailers are pushing us and pulling us in that direction. I think that makes a big difference." Also, for the first time at any trade event, McLane featured a McLane Kitchen booth with a fully functioning kitchen designed to demonstrate the ca- pabilities of its new foodservice program. Not a retail brand itself, McLane Kitchen facilitates foodservice E ach year, the McLane National Trade Show focuses on bringing retailers the latest in new technology and foodser- vice to help them achieve more effi- cient inventory and ordering. The 2016 show, which took place Aug. 30-Sept. 1 in Grapevine, Texas, continued the tradition. This year's event showcased 185 exhibitors, played host to more than 1,500 attendees and carried the theme, "Profit Playbook," encouraging retailers to plan and strategize for their business the way players and coaches would a football game. Winning the Super Bowl and fighting in the military may be a far cry from operating a conve- nience store, but there are more similarities than one might think, shared Chad Hennings, keynote speaker for the Temple, Texas-based convenience distributor's conference. Hennings, who took part in 45 successful combat missions as part of the U.S. Air Force and had a nine-year career in the National Football League, discussed how his time in both organizations was part of a "pursuit of excellence" where the steps along the way made it meaningful; not just ulti- mately achieving excellence. He outlined how members of the convenience store industry could follow their own pursuit of ex- cellence by embracing five key steps: vision, evaluate, The McLane Kitchen program facilitates foodservice using existing brands.

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