Single Store Owner

OCT 2016

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4 / Convenience Store News for the Single Store Owner / OCTOBER 2016 Convenience Store News for the Single Store Owner (ISSN 2334-007X; USPS 011-740) is published 6 times per year as January/February, April, June, August/September, October and December by Stagnito Business Information, 570 Lake Cook Road, Deerfield, IL 60015. © 2016 by Stagnito Business Information. All rights reserved. Single copy price $10. Subscriptions: U.S. $83, Canada $110, and Foreign $150. Printed in the USA. Periodicals postage paid at Deerfield, IL 60015 and additional mailing offices. POSTMASTER: Send all address changes to Convenience Store News for the Single Store Owner, P.O. Box 1842, Lowell, MA 01853 CONTENTS OCTOBER 2016 / VOLUME 11 / NUMBER 5 20 Cover Story Convenience Store Rescue Long-time industry expert now specializes in fixing floundering c-stores. Departments 3 / From the Editor 6 / Perspectives 10 / Legislative Roundup 12 / New Products 16 / The Hub 42 / Category Snapshots 50 / From the Experts: Category Management 54 / From the Experts: Succession Planning 74 / Big Ideas Features 28 Tapping Into Today's Consumer Trends CSNews honors 17 top new products of the year during the NACS Show. FOODSERVICE 36 Fired Up Over Foodservice Single-store owners are bullish on this category as more of them report sales increases. OPERATIONS 44 Danger: Skimming As criminals get more sophisticated, single-store owners must heighten their defenses. 46 A Life of Service Navy vet Shannon Zak is among just 20 percent of 7-Eleven franchisees who are women. 44

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