Convenience Store News

DEC 2016

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28 Convenience Store News | DECEMBER 2016 | WWW.CSNEWS.COM "Chet Cadieux has created a positive vision and plan in his organization that he, his leadership team and all the team members have built into their everyday operations," explained Pat Cordle, vice president of BIC USA and a 2011 CSNews Hall of Fame inductee. "Chet's leadership and communication style have resulted in a loyal and dedi - cated QuikTrip team and a partnered supplier community. As a business partner, Chet and his team have challenged us to deliver our best and be a better supplier to the conve- nience store industry." The industry's newest Hall of Famer concluded his accep- tance speech at the Nov. 14 induction ceremony thusly: "It is a huge honor to accept this on behalf of QuikTrip. My father built an incredible company with an incredible team and he knew even I couldn't screw it up. I'm really blessed. I got to grow up and work for a company like QuikTrip and work with these people — some of whom I've known since I was in diapers. They have done amazing things." CSN A Chat with 2016 Hall of Famer CHET CADIEUX Convenience Store News: Looking back, when did you real- ize that the convenience store industry was the right career for you to pursue? Cadieux: I was 18. I had been working in the stores for a couple of years at that point. I really enjoyed working in that environment and gained a deep appreciation for how much work it took to run a great store. That made me want to figure out some way to contribute to the company. CSNews: Who had the greatest influence on your business life, and what did you learn from him/her? Cadieux: That's easy. My dad. Most of what I know came from him, either directly or through someone else he had worked with in the company. He taught me the true joy that can be found from genuinely caring about your employees. I work every day to try to create opportunities for success for our people. It is a great reason to get out of bed in the morning, and I have my dad to thank for helping me find that purpose. CSNews: What brings you the most satisfaction when you look back on your business career? Cadieux: Knowing that we've made a difference in the lives of thousands of employees and their families. CSNews : The current industry trend is to upgrade and expand foodservice offerings. Where do you see the industry going in the future? How far will c-stores push foodservice? Are there other trends that will impact the business? Cadieux: I think that it will be very interesting to see how the two trends of increasing foodservice and increasing wages intersect. Labor inflation may very well be what limits the amount of foodservice growth that many in our industry are capable of achieving. CSNews: What has made QuikTrip stand out as a leader among so many other companies in the c-store industry? What's the company's differentiating characteristic, in your opinion? Cadieux: Again, that's easy. Our people. I know that a lot of people say that, but I really think that our employees are extraordinary. Whether they are a store team member, a maintenance tech, a computer programmer, an accountant, a truck driver, a warehouse employee, a kitchens employee, a recruiter, a supervisor — from top to bottom, I'd put my peeps up against anybody cause I KNOW they are gonna get the job done. The Hall of Fame gala was a family affair for inductee Cadieux. Pictured from left to right: Keil and Chris Cadieux, Michael and Cheri Steele, Chet and Cassie Cadieux, and DB Wilkins and Carey Ward. QuikTrip, an early innovator in bringing fuel to the c-store industry, is now a leader in the fast-growing foodservice category with its QT Kitchens concept. cover story

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